7+ Years in Business
1,000+ Projects Produced
400+ Clients Served
10+ States • 7 Countries
Last Updated: September 2026
Airmage Media Productions LLC ("Airmage Media Productions," "Airmage Media," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, submit an inquiry, request a quote or proposal, communicate with our team, engage us for photography, video production, drone, social media, marketing, or related services, or otherwise interact with Airmage Media Productions.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
We may collect information that you provide directly to us, information generated through your interactions with our website and services, and limited information received from third-party platforms or service providers.
You may provide personal information when you:
Depending on the interaction, this information may include:
Please do not submit sensitive personal information through our general contact forms unless it is reasonably necessary for the project.
As a photography and media production company, we may create, receive, process, store, and deliver photographs, video recordings, audio recordings, interviews, drone imagery, event footage, headshots, testimonials, and other audiovisual content in connection with client projects.
Depending on the nature of a production, this content may contain images, voices, names, likenesses, professional information, or other identifying characteristics of individuals appearing in the production.
Our collection and use of project media is generally governed by our agreement with the applicable client, project scope, releases, permissions, venue requirements, and applicable law.
Clients are responsible for obtaining any permissions, authorizations, releases, or notices they are contractually or legally required to obtain from employees, guests, patients, customers, event attendees, property owners, or other participants unless Airmage Media Productions has expressly agreed in writing to handle those responsibilities.
We provide photography, video production, marketing, and content services for healthcare organizations, dental practices, medical companies, pharmaceutical organizations, physicians, and related businesses.
Our services are primarily creative and marketing services. We do not request that clients provide us with medical records or protected health information unless such information is specifically necessary for an authorized project.
Where a healthcare-related project involves patient information, testimonials, medical imagery, or other potentially sensitive material, the applicable client is responsible for ensuring that all necessary patient authorizations, privacy notices, permissions, and legal requirements have been satisfied unless otherwise agreed in writing.
If a project requires us to handle information subject to specialized healthcare privacy requirements, additional contractual safeguards may apply.
When you make a payment for our services, payment information may be processed by a third-party payment processor, invoicing platform, banking provider, or client-management platform.
We generally do not directly store complete credit card numbers or full payment-card credentials.
Payment providers may collect information such as:
Your payment information is also subject to the privacy and security practices of the applicable payment provider.
When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, pixels, or similar technologies.
This may include:
We may use this information to understand website performance, improve the user experience, evaluate marketing efforts, troubleshoot technical issues, and better understand how visitors discover and interact with Airmage Media Productions.
Our website may use cookies and similar technologies to:
Some cookies may be placed by third-party service providers.
Your browser may allow you to block, delete, or restrict cookies. Doing so may affect certain website functionality.
Where required by applicable law, we may provide additional cookie controls or obtain consent before using certain non-essential technologies.
We may use information we collect to:
We may also use information for other purposes that are disclosed to you at the time the information is collected or with your consent.
If you provide your contact information to us, we may contact you regarding:
Where required, we will obtain appropriate consent before sending marketing communications.
You may request to stop receiving promotional emails at any time by using an unsubscribe option where provided or by contacting us directly.
Operational communications regarding an active inquiry, contract, invoice, project, or client relationship may still be sent when necessary.
We do not sell or rent your personal information for money.
We may share information when reasonably necessary with service providers, contractors, and business partners who assist us in operating our business or fulfilling client projects.
These may include:
These parties may receive information only as reasonably necessary to perform services for us or in connection with a client project.
If Airmage Media Productions is involved in a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction, information may be transferred as part of that transaction where permitted by law.
We may disclose information if we reasonably believe disclosure is necessary to:
Airmage Media Productions may display selected photographs, videos, project descriptions, testimonials, client names, logos, or completed work in our portfolio, website, social media, proposals, presentations, advertising, award submissions, or other promotional materials when permitted under the applicable client agreement, release, authorization, or other applicable permission.
Any rights regarding promotional use of project materials are also subject to the applicable services agreement or written arrangement between Airmage Media Productions and the client.
If you are an existing client and have questions about how your project materials may be used, please contact us.
We may maintain accounts or interact with users through third-party platforms such as social media networks, video-hosting platforms, review platforms, or business directories.
If you interact with Airmage Media Productions through a third-party platform, that platform may collect and process information according to its own privacy policy.
Information you publicly post, comment, tag, review, or otherwise share through social media may be visible to us and other users.
Our website may contain links to third-party websites, embedded content, social media platforms, scheduling tools, payment services, video players, maps, or other external services.
We do not control the privacy practices of independent third parties.
Your use of those services is governed by their respective privacy policies and terms.
We encourage you to review those policies before providing personal information.
We retain personal information only for as long as reasonably necessary for legitimate business purposes, including:
Project files, photographs, videos, raw footage, edited media, communications, proposals, agreements, invoices, and related production materials may be retained for different periods depending on the nature of the project and our contractual obligations.
Clients should maintain their own permanent backups of final delivered media unless a separate archival arrangement has been agreed upon.
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, misuse, alteration, or loss.
These measures may include access controls, password protection, secure third-party platforms, restricted file access, encryption where appropriate, and other commercially reasonable security practices.
However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.
Depending on where you reside, applicable privacy law may provide you with certain rights regarding your personal information.
These rights may include the ability to:
These rights are not absolute and may be subject to exceptions.
For example, we may need to retain certain information to complete an agreement, maintain financial records, comply with legal obligations, establish or defend legal claims, or for other legitimate purposes permitted by law.
To submit a privacy request, contact us using the information provided below.
We may need to verify your identity before fulfilling certain requests.
Residents of certain U.S. states may have additional privacy rights under applicable state laws.
Depending on the law and whether it applies to Airmage Media Productions, these rights may include access, correction, deletion, portability, or the ability to opt out of certain uses of personal information.
We will evaluate verified requests in accordance with the laws applicable to our business and the requesting individual.
Nothing in this Privacy Policy is intended to provide rights beyond those required by applicable law.
Airmage Media Productions is based in the United States.
If you access our website or engage our services from outside the United States, information you provide may be processed or stored in the United States or other jurisdictions where our service providers operate.
Privacy laws in those jurisdictions may differ from the laws in your country.
Where required, we will take reasonable steps to comply with applicable data-protection requirements.
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
If we learn that personal information from a child has been collected through our website without appropriate authorization, we may take reasonable steps to delete it.
Photography or video productions involving minors may occur as part of client projects and are handled in accordance with applicable agreements, permissions, releases, and legal requirements.
Some web browsers and devices allow users to send privacy preference signals, including "Do Not Track" requests or other opt-out signals.
Because standards regarding these signals continue to evolve, our response may depend on the technologies used by our website and applicable legal requirements.
Where required by law, we will honor legally recognized privacy preference mechanisms.
We may update this Privacy Policy periodically to reflect changes in our business, website, services, technology, third-party providers, or applicable law.
When we update this Policy, we will revise the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
Airmage Media Productions LLC
Raleigh-Durham, North Carolina
Email: info@airmagemedia.com
Phone: (919) 308-2416
You may also contact us through the contact form available on our website.
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