7+ Years in Business
1,000+ Projects Produced
400+ Clients Served
10+ States • 7 Countries
Last Updated: September 2026
Welcome to Airmage Media Productions LLC ("Airmage Media Productions," "Airmage Media," "we," "us," or "our").
These Terms & Conditions govern your use of our website and, where applicable, your general interactions with Airmage Media Productions. Specific client projects may also be governed by separate proposals, estimates, statements of work, service agreements, contracts, releases, or other written terms.
If there is a conflict between these Terms & Conditions and a signed project agreement, the signed project agreement will control with respect to that project.
By accessing our website, submitting an inquiry, or engaging with our services, you agree to these Terms & Conditions.
Airmage Media Productions LLC provides professional visual media, production, and creative services, which may include:
All services are subject to availability, project scope, scheduling, location, legal requirements, weather conditions, equipment availability, production requirements, and mutual agreement.
Our website is provided for informational, promotional, and business purposes.
You may use the website to:
You agree not to:
Any quote, estimate, proposal, package, or pricing information provided by Airmage Media Productions is based on the project information available at the time it is prepared.
Pricing may change if:
Unless otherwise stated, quotes and estimates do not constitute a guarantee of final pricing until the applicable agreement is accepted.
Before beginning a project, we may provide project documentation that includes:
The applicable project agreement will govern the specific scope, pricing, production requirements, deliverables, and rights for that project.
A project is not considered confirmed unless all required booking conditions have been satisfied.
These conditions may include:
Availability is not guaranteed until booking is confirmed.
For short-notice projects, Airmage Media Productions may waive certain booking requirements at its discretion.
Payment terms will be stated in the applicable proposal, invoice, or project agreement.
Depending on the project, payment may include:
Unless otherwise stated in writing, retainers are used to reserve production time and begin pre-production.
Where stated in the project agreement, retainers may be non-refundable but transferable once to a rescheduled date, subject to availability and applicable rescheduling terms.
Failure to make required payments may result in:
Clients are responsible for any applicable taxes, approved reimbursable expenses, transaction fees, travel costs, permits, venue fees, parking fees, or other charges identified in the project agreement.
Clients should notify us of cancellation or rescheduling requests as early as possible.
Unless otherwise stated in the applicable project agreement:
Specific cancellation terms in the applicable signed agreement will control.
Outdoor photography, video, and drone operations may be affected by weather, lighting, wind, precipitation, visibility, airspace restrictions, or safety conditions.
Airmage Media Productions retains reasonable discretion to postpone, modify, or discontinue outdoor or aerial operations when conditions are unsafe, unlawful, or likely to materially compromise production quality.
Weather-related rescheduling will be handled according to the applicable project agreement.
Drone operations are subject to:
Airmage Media Productions cannot guarantee that requested drone operations will be possible at every location or time.
If a requested flight cannot legally or safely be performed, we may recommend an alternative approach, reschedule, or modify the scope.
Clients are responsible for providing accurate and timely information necessary to complete the project.
This may include:
Delays or additional costs caused by missing, inaccurate, or late client information may affect the schedule or pricing.
Unless otherwise agreed, the client is responsible for obtaining necessary access and permissions for locations used in a production.
This may include:
Airmage Media Productions is not responsible for delays or production limitations caused by insufficient access or permissions outside our control.
We make reasonable efforts to meet agreed production and delivery schedules.
However, schedules may be affected by circumstances including:
Unless otherwise stated, estimated delivery dates are good-faith estimates and not guarantees.
Our standard turnaround, where applicable, may generally range from approximately 10 to 25 business days after production and receipt of required payment, information, and approvals.
Rush delivery may be available for an additional fee.
Airmage Media Productions is hired in part for our professional judgment, creative style, storytelling approach, technical expertise, and artistic discretion.
Clients may provide preferences, references, shot lists, mood boards, or creative direction.
However, unless otherwise expressly agreed, we retain reasonable discretion regarding:
Creative differences that do not constitute a failure to meet the agreed scope are not considered grounds for refund.
Revision rights, if any, will be defined in the applicable proposal or project agreement.
Unless otherwise stated:
A request that materially changes the original creative direction may require a change order or additional quote.
Deliverables will be defined in the applicable project agreement.
Deliverables may include:
Unless expressly included, deliverables generally do not include:
Raw media, source files, editing project files, and working materials remain the property of Airmage Media Productions unless otherwise agreed in writing.
If raw footage or source files are requested, additional fees, licensing terms, storage charges, preparation fees, or transfer costs may apply.
Providing raw files does not necessarily transfer copyright or unrestricted ownership unless explicitly stated in writing.
Final media may be delivered through cloud storage, download links, client portals, email, external drives, or other digital delivery methods.
Clients are responsible for downloading and maintaining permanent backups of delivered files.
Airmage Media Productions may retain project files for a limited period after delivery but does not guarantee indefinite archival storage unless a separate archival arrangement exists.
We are not responsible for files lost after the client has received access to final deliverables.
Unless otherwise agreed in writing, Airmage Media Productions retains copyright and ownership of creative works we produce.
Clients receive the usage rights or license stated in the applicable project agreement.
Usage rights may vary depending on factors such as:
Clients may not sell, sublicense, materially alter, distribute, or use delivered content beyond the agreed rights without written permission where such restrictions apply.
Unless otherwise restricted by the applicable agreement, release, NDA, or written arrangement, Airmage Media Productions may display selected completed work for promotional and portfolio purposes.
This may include use on:
Confidential, embargoed, sensitive, or restricted work will be handled according to the applicable written agreement.
Clients represent that they have the legal right to provide and authorize our use of any materials supplied to us.
These materials may include:
The client is responsible for claims arising from materials they provide without sufficient rights or permission.
Video productions may incorporate licensed music, stock footage, graphics, fonts, templates, sound effects, or other third-party assets.
Those assets may remain subject to the license terms of the applicable provider.
A client may not receive ownership of third-party licensed assets beyond the rights included in the relevant license.
Where we provide social media management, content scheduling, advertising support, or related digital services, results may be affected by third-party platforms.
We do not control:
We do not guarantee specific follower counts, engagement levels, leads, conversions, revenue, or marketing outcomes unless expressly agreed in writing.
For healthcare, dental, medical, pharmaceutical, or other sensitive productions, clients remain responsible for complying with any privacy, consent, patient authorization, employment, regulatory, or institutional requirements applicable to their organization unless otherwise agreed in writing.
Clients should not disclose protected, confidential, or sensitive information to us unless necessary for the project and appropriately authorized.
Additional agreements or safeguards may apply where required.
Depending on the project, model releases, appearance releases, location releases, or participant permissions may be necessary.
Responsibility for obtaining such permissions will be determined by the project agreement.
Where the client is responsible, the client confirms that required permissions have been obtained.
We strive to create high-quality professional media designed to support our clients' communication, branding, marketing, and business goals.
However, we do not guarantee:
Results depend on many factors outside our control.
We may use third-party platforms and providers for:
We are not responsible for outages, delays, errors, policy changes, or failures caused solely by independent third-party services outside our reasonable control.
Our website may contain links to third-party websites or resources.
We do not control and are not responsible for the content, security, availability, policies, or practices of those websites.
Use of third-party websites is at your own discretion.
We make reasonable efforts to keep our website accurate and current.
However:
Website information does not create a binding obligation unless expressly incorporated into a signed agreement.
Testimonials, client logos, project examples, or brand references shown on our website are provided for informational and portfolio purposes.
Their inclusion does not necessarily imply endorsement, partnership, exclusivity, or an ongoing relationship unless explicitly stated.
To the fullest extent permitted by law, Airmage Media Productions LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:
Any project-specific limitation of liability will be governed by the applicable signed agreement.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded.
To the extent permitted by law, you agree to indemnify and hold harmless Airmage Media Productions LLC and its owners, employees, contractors, representatives, and production partners from claims, losses, liabilities, damages, or expenses arising from:
Project-specific indemnification terms may also apply under a signed agreement.
Airmage Media Productions will not be responsible for delays or failure to perform caused by circumstances beyond our reasonable control.
These may include:
Where possible, we will make reasonable efforts to reschedule or provide an alternative solution.
These Terms & Conditions are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, unless another governing law is required by an applicable signed agreement or mandatory law.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
Failure by Airmage Media Productions to enforce any provision of these Terms does not waive our right to enforce that provision later.
These Terms & Conditions, together with our Privacy Policy and any other policies posted on our website, govern general use of the website.
Specific project agreements, proposals, releases, or contracts may contain additional terms.
We may update these Terms & Conditions periodically to reflect changes in our business, website, services, policies, or applicable law.
When changes are made, the "Last Updated" date at the top of this page will be revised.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.
If you have questions regarding these Terms & Conditions, please contact:
Airmage Media Productions LLC
Raleigh-Durham, North Carolina
Email: info@airmagemedia.com
Phone: (919) 308-2416
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